Valid tickets or ticket codes are only accepted at entry. These can be printed or shown on your mobile device.

If we suspect a ticket/ticket code may not belong to you we may ask you to prove your identity or quote details from the original booking.

Tickets should not be resold or attempted to be resold and doing so is grounds for ticket cancellation without refund or compensation.

It is the responsibility of the ticket purchaser to ensure booking details and tickets are correct as mistakes cannot always be rectified.

You must provide the names of each person in your party, with full contact details of the lead booking for track and trace purposes due to Covid-19.

In the event of the festival advertised on the ticket having to be abandoned during the event (for any reason) the festival will deemed to have been held and no refunds will be possible.

Ashby Proms in the Park accepts no responsibility for any personal property lost, damaged or stolen.

Once a booking has been made the ticket quantities cannot be changed. We cannot part cancel/refund bookings and a new ticket purchase would be necessary if more tickets are required.

All audience members consent to audio/visual recording of the festival for publicity purposes.



ASHBY PROMS IN THE PARK RESERVE THE FOLLOWING RIGHTS

Check each person at security, search and ‘pat-down’ a person and check their belongings on entry to the event, including searching of bags.

To refuse entry to or remove any persons from the event.

Make changes to the schedule due to unforeseen/unavoidable circumstances.

Cancel the event for reasons beyond our control without notice and without liability to pay any person compensation or damage whatsoever.

Abandon the event during the festival times due to unforeseen circumstances without liability to pay any person compensation or ticket refunds.

YOU ALSO AGREE TO THE FOLLOWING

We run a strict bar and ID will be asked for if you look 25 or under at the door or bar. If you can't prove you are over 18 you will be refused alcohol sales.

No purchasing of alcohol for consumption by minors or distribution to minors.

The event operates a zero tolerance policy to drugs and dangerous behaviour.

We cannot be held responsible for the language, including swear words, used by band members during their performances, if any.

Strobe and flashing lights may be used during the performances.

Smoking or vaping is only permitted in open spaces.

Dangerous behaviour will not be tolerated and will be removed.

Some tables and chairs are provided outside and you are welcome to bring your own (chairs and rugs).

Loud music can damage ears. Please don't stand directly in front of the speakers. If you are sensitive to loud music please take your own precautionary methods.

The food traders cannot guarantee to cater for all special dietary requirements.

No pets of any type are allowed into the festival.

ARE THERE FACILITIES FOR THE DISABLED?

Yes of course. Please indicate if any of your members in your 6 need disability access and we will locate you accordingly.

Disabled toilets are provided.

WHAT IS ACCESSIBILITY LIKE?

It is an open space so you won’t have a problem manoeuvring around the festival or getting food and drink. You will be able to enjoy the music from a suitable location provided.

Please note that if the ground is wet it may be difficult for wheelchair users as we don’t use flooring.

We aren’t able to place wheelchair users at the front of the audience and we cannot accommodate ‘viewing platforms’.

We may have a firework display at the end of the evening - please be aware of any loud bangs and flashes this may cause. The use of fireworks will be low impact and low noise.

PRIVACY POLICY

This privacy policy sets out how Ashby Proms in the Park uses and protects any information that you give us when you use this website.

Ashby Proms in the Park is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

You should check this page from time to time to ensure that you are happy with any changes that may have been made. This policy is effective from 26 March 2021.

WHAT WE COLLECT

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode and preferences

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service. We may use the information to improve our products and services.

If you would like us to keep you informed of other events, special offers or other information which we think you may find interesting using the email address which you have provided, WITH THE NEW GDPR rules that come into force on May 25th 2018 you MUST click the box to double opt in.

SECURITY

We are committed to ensuring that your information is secure. Our website operates a SSL certificate and all access is encrypted so that the information we collect online is secure.

HOW WE USE COOKIES

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties. We will only send you other information if you have double opted in.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .